Terms of Service

1. Acceptance of Terms

By accessing and using TechPinik's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

• You must be at least 18 years old to create an account
• You are responsible for maintaining the confidentiality of your account
• You must notify us immediately of any unauthorized use of your account

3. Payment Terms

All payments are processed securely. We accept various payment methods including credit cards, mobile banking, and cash on delivery.

• Payment must be made in Bangladeshi Taka (BDT)
• All prices are inclusive of applicable taxes
• We reserve the right to change our prices at any time
• Refunds will be processed within 5-7 business days

4. Shipping and Delivery

We strive to deliver your orders as quickly as possible. Delivery times may vary depending on your location and product availability.

• Free delivery on orders over ৳1,000
• Standard delivery: 2-5 business days
• Express delivery: 1-2 business days (additional charges apply)
• Delivery charges vary by location

5. Returns and Refunds

We offer a 7-day return policy for most products. Some items may have different return policies.

• Items must be in original condition with packaging
• Return shipping costs are the responsibility of the customer
• Refunds will be processed within 5-7 business days
• Digital products are non-refundable

6. Limitation of Liability

TechPinik shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

7. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.