Warranty Information
Comprehensive warranty coverage for your peace of mind. Learn about our warranty terms and how to claim warranty service.
Manufacturer Warranty
All products sold by TechPinik come with the original manufacturer's warranty. Warranty terms vary by brand and product type, typically ranging from 1 to 3 years.
Warranty Types
Standard Warranty
- • Covers manufacturing defects
- • Material and workmanship issues
- • Normal wear and tear excluded
- • 1-3 years depending on product
- • Repair or replacement service
Extended Warranty
- • Available for select products
- • Additional coverage beyond standard
- • Accidental damage protection
- • On-site service options
- • Priority support
What's Covered
Manufacturing Defects
- Faulty components or materials
- Assembly errors
- Design flaws
- Premature component failure
Hardware Issues
- Power supply problems
- Display defects
- Connectivity issues
- Performance degradation
What's Not Covered
Physical Damage
- Drops, impacts, or falls
- Water damage or liquid spills
- Fire, flood, or natural disasters
- Intentional damage or abuse
Normal Wear and Tear
- Battery degradation over time
- Cosmetic scratches or dents
- Wear from normal use
- Software-related issues
Modifications
- Unauthorized repairs or modifications
- Third-party software installation
- Hardware modifications
- Voided warranty seals
How to Claim Warranty
Contact Support
Email us at warranty@techpinik.com or call +880 1234 567890 with your order details and issue description.
Provide Documentation
Submit your purchase receipt, warranty card, and detailed description of the issue with photos if applicable.
Assessment
Our technical team will assess the issue and determine if it's covered under warranty.
Service Options
We'll provide options for repair, replacement, or refund based on the warranty terms and issue severity.
Resolution
We'll process your warranty claim and provide updates throughout the service process.
Warranty Terms by Product Category
| Product Category | Warranty Period | Service Type |
|---|---|---|
| Laptops & Computers | 1-3 years | Repair/Replacement |
| Smartphones & Tablets | 1-2 years | Repair/Replacement |
| Audio & Headphones | 1-2 years | Repair/Replacement |
| Gaming Accessories | 1-2 years | Repair/Replacement |
| Cables & Accessories | 6 months - 1 year | Replacement |
Extended Warranty Options
Accidental Damage Protection
- • Covers accidental drops and spills
- • Screen damage protection
- • Liquid damage coverage
- • Available for laptops and smartphones
- • Additional premium required
On-Site Service
- • Home or office service
- • Certified technicians
- • Same-day or next-day service
- • Available in major cities
- • Additional service fee
Important Notes
- • Keep your purchase receipt and warranty card safe
- • Warranty is non-transferable to other users
- • Service may require sending the product to authorized service centers
- • Warranty service is free, but shipping may be required
- • Extended warranty must be purchased at the time of original purchase
- • Contact us immediately if you experience any issues
Warranty Support
For warranty claims, technical support, or questions about warranty coverage:
Email: warranty@techpinik.com
Phone: +880 1234 567890
Live Chat: Available 24/7 on our website
Service Hours: Monday - Friday, 9:00 AM - 6:00 PM